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Medical mistrust

Doctors' jargon forces some patients into uninformed decisions

By Barbara J. McKee
Tribune Columnist

June 21, 2005

Thirteen-year-old Katie Wernecke, the Texas girl often in the national news lately, has Hodgkin's disease.

After she endured four rounds of chemotherapy, her parents believed she was OK. Then Katie developed what was thought to be pneumonia. When doctors recommended radiation treatment, Wernecke's parents refused it based on their belief that the side effects were too dangerous for a healthy girl.

The state of Texas removed Katie from her parents' custody and ordered her to begin treatment. Now the latest reports say tests show Wernecke's cancer returned.

On "Today," Wernecke's parents said they didn't want to deny her medical care. They said they wanted a full explanation of her condition in terminology they could understand. But Texas is maintaining custody.

I know how the Werneckes feel. Doctors tend to talk in medical jargon, using terminology that many cannot understand. Most people don't want to look ignorant, so they don't ask questions, or when they do, don’t ask them in a manner that says “I need more information to understand what is going on”.

When I became ill at 15, my parents and I didn't really understand what was happening to me. We knew a spinal-cord tumor was causing loss of the use of my legs, bowels and bladder. We knew I had to have surgery to remove the tumor. But we didn't know how I got the tumor, why surgery was the only option or whether the tumor would come back.

My parents were raised to follow doctors' orders without question. They didn't need to know the details - that was for the doctor to worry about.

When I questioned my surgeon about my medical status, he became angry. I asked if I could get a second opinion - a new option back in the mid-1970s. He bluntly told me if I went to another doctor, he would not take me back as a patient.

My parents were not in the room when he gave his final answer, and he denied his reaction when I told my parents about our confrontation.

That doctor, the hospital and all the medical records from that life-altering period have disappeared. The doctors I have now took educated guesses at what really happened. While it's nice to have an idea, I'll never know if the three drastic surgeries that made me a paraplegic were necessary.

Explaining medical procedures is time-consuming and sometimes frustrating for patients and doctors. Do some homework when a doctor gives a complicated diagnosis. Keep asking, "What does that mean?" or "What are the benefits?" when a course of treatment is prescribed. The job of a physician and the duty of the patient is to understand one another.

The Werneckes were divided because of misunderstanding and fear. The parents love Katie, but they wanted information so they could make an informed decision.

Somewhere down the line, that didn't happen. Too bad the judicial system had to intervene to push the point.

You can e-mail Barbara J. McKee at chairgrrl@chairgrrl.com. Her column runs on Tuesdays.

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